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Terms of Use

Welcome to Dafina Jewelry Website. Access and use of this Website (the “Site”) are governed by its “Terms of Use”, and as such, you should carefully read these terms prior to using the website. By accessing the website, you are agreeing to be bound by the “Terms of Use” of this website including the privacy policy and, when you make an online purchase, the purchase information and all applicable laws. Please do not access this website if you do not agree to be bound by the “Terms of Use” of this website. Your continued use of this website constitutes your agreement to these Terms of Use. “Website” means the website located at www.dafinajewelry.com, and “You/ Your” means you as a user of this website. “User” means all users of this website. Dafina Jewelry reserves the right to, from time to time, change these Terms at its sole discretion. By using this website after any such changes, you agree to comply with, and be bound by its Terms as changed. Visitors and users of this website are responsible for their own compliance with local, provincial, and federal laws regarding website use and access.

Copyright And Trademark

All materials on this website, and the Site itself, are protected by copyrights, trademarks and/ or other intellectual property rights, and are owned by “Dafina Jewelry”. These materials include, but are not limited to, the designs, images, illustrations, photographs, texts, logos, trademarks, names, patterns and other materials in this site. Any reproduction, modification, distribution, transmission, republication, display or performance of the content of this Site is strictly prohibited. Violators of Copyrights, Trademarks, and/ or other intellectual property rights owned by Dafina Jewelry may be prosecuted across North America. The materials contained in this Site are displayed for informational and promotional purposes only. This Site is solely for private, personal, and non-commercial use. You may download or copy materials in this Site solely for your personal non-commercial use. You do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software.

Dafina Jewelry Stamp

This mark: Dafina Jewelry's Official Mark, is the official mark for Dafina Jewelry that shows authenticity of its products. This mark is stamped inside every Dafina Jewelry bridal item and eyewear. Please note that items that are not bearing this stamp are not genuine.

Registration

By creating an account on Dafina Jewelry website, you agree to provide true, accurate, current and complete registration information about yourself and to update such information promptly so as to ensure its accuracy. You may not impersonate, imitate or pretend to be somebody else when registering and/ or setting up an account on this site. If we believe any information that you provide is untrue, inaccurate, out of date or incomplete, we may suspend or terminate your account and refuse your request for any and all current or future use of this site.

Orders

The listing of the products by us on the website constitutes an offer to provide you with the products, and your order constitutes your acceptance to us to buy the products on the terms listed. After placing your order, you will receive an e-mail from us acknowledging that we have received your acceptance for the product(s). Upon our delivery of the product to our courier an e-mail will be sent to you to confirm that the product have been dispatched (“Dispatch Confirmation”).

Availability And Delivery

All products are subject to availability; and we reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders. Dafina Jewelry reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in its sole discretion, even after issuing your receipt of an order confirmation or after your credit card has been charged. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fulfill your order. The processing time for fine jewelry and bridal orders could be up to 2 weeks, and for Dafina Fine Eyewear approximately 3 weeks. 

The order will be fulfilled by the delivery date set out in the Dispatch Confirmation email or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation email. Dafina Jewelry can not be responsible for unanticipated delivery delays after the product is shipped.

Risk And Title

You (the person who placed the order) are responsible for the product from the time of delivery which shall be deemed to occur upon our delivery of the product to the third party delivery company. You shall become the owner of the product(s) and shall assume the risks of loss or damage at the time of delivery of product(s) by Dafina Jewelry to the third party delivery company. Ownership of the product will only pass to you when we receive full payment of all sums due in respect of the product, including delivery charges when it is applicable.

Colors And Size

Although Dafina Jewelry attempts to accurately depict all colors of its products on its website, colors displayed are dependent on many different factors including but not limited to the display of your computer monitor or the screen of the device you are using to see the products, and also deep zoom and light reflections at the time of photography. Also due to uniqueness and nature of the gemstones and the location from which they are mined, their color, hue, and/ or tone may slightly vary from time to time or from batch to batch. Therefore pictures on Dafina Jewelry's website may remain for presentation purposes only, since they are meant to only show all possible color combinations.

Dafina Jewelry is not responsible for any color inaccuracies or color variations in the products you purchase from its website. Moreover, the products may be depicted larger or smaller than their actual size depending on the picture zoom, your monitor and/ or computer settings.

Center Gemstone Identification Number

To ensure security, authenticity, and consistency, the center diamonds on Dafina Jewelry's engagement rings bear an identification number lasered on them. This number matches the number on their certificate sheet from the laboratory.

Also for center sapphires there is a number hidden on the ring that shows the source and authenticity of the stone.

Price

The price of the products and our delivery charges will be as quoted on our website and might change from time to time. Prices displayed on the website are quoted in U.S. dollars and must be paid in U.S. dollars. Product prices and delivery charges are liable to change at any time, but changes will not affect orders already made. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.

Payment

We currently accept payments through PayPal, or by Visa, MasterCard or American Express. You can also choose to pay via wire transfer or bank wire through your bank (the funds will be electronically transferred from your financial institution to Dafina Jewelry’s account).

Credit card payments will be debited and cleared from your account upon order confirmation. Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.

Shipping

All orders are shipped free of charge via FedEx or UPS delivery services. Orders may not be shipped to P.O. Box addresses. All shipped packages are insured and traceable by using tracking number that is provided to you in the dispatch confirmation email.

Dafina Jewelry can not ship to countries where FedEx or UPS delivery services are not active.

Please be aware that all orders are processed Monday through Friday, and delivery time does not include Saturdays, Sundays or Holidays. All orders are insured and signature required upon receipt and an adult has to sign for the package when receiving it.

If you are not available to sign for your package, you can have it shipped to your local FedEx location so that you can sign for your package and pick it up at your convenience. Please inspect your package for damage or tampering before signing and receiving it.

Please do not accept and refuse packages that are damaged upon delivery and notify us immediately at (424) 255 9139, or within 4 days after receiving your order at: info@dafinajewelry.com

Items ordered together may not always be shipped together, and you may receive them in multiple deliveries.

Taxes/ Customs

Currently Dafina Jewelry does not charge any taxes on your online purchases, however, customers may be subject to VAT, customs duties, import duties and other taxes and fees which are levied by their country when the delivery reaches the specified destination. You will be solely responsible for the payment of any such duties and taxes.

Please note that we have no control over these charges and cannot predict their amount. If you are in any doubt, please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Return/ Exchange Policy

For on-line purchases Dafina Jewelry will accept merchandise in its original saleable condition for a full refund/ exchange when accompanied by the original sales slip and all original product documents and certificates within 30 days from date of delivery (Dispatch confirmation date sent by Dafina Jewelry). We aim to ensure that you are completely satisfied with your purchase. However if the merchandise has been worn, used, engraved, altered or damaged, it will not be accepted by Dafina Jewelry for refund, exchange or resizing.

Dafina Jewelry offers a one-time free ring sizing for U.S. orders only if they are returned within 30 days from date of delivery (Dispatch confirmation date sent by Dafina Jewelry).

Items that have been previously exchanged are not eligible for return, exchange or refund.

Refunds may only be issued in the same form that was utilized for payment for the merchandise(s). For bank wire payments, refund would be in the form of a check.

Merchandise(s) must be returned within 30 days from date of delivery (Dispatch confirmation date sent by Dafina Jewelry).

Please note that If you have returned a piece for refund, your next purchase will be considered as final sale.

Please do not accept and refuse packages that are damaged upon delivery and notify us immediately at (424) 255 9139, or within 4 days after receiving your order at: info@dafinajewelry.com

How To Return/ Exchange

Please send us e-mail at: info@dafinajewelry.com in a timely manner (usually U.S. customers receive their merchandise within one week after dispatch) and let us know if you demand refund or exchange. Then we will send you a return shipping authorization code along with instructions with which you can return your item.

Please remember that merchandise must be returned within 30 days from date of delivery (Dispatch confirmation date) and also the returning merchandise must be fully insured and signature required by the sender. Those merchandises without return shipping authorization code will not be accepted for refund.

* Returns within the U.S.

If the value of the merchandise that you wish to return is greater than $1000, return via US Postal Service Registered Mail™, with insurance for total value of the shipment, and require signature upon receipt. The sender also has to provide Dafina Jewelry with the tracking number of the shipped package.

If the value of the merchandise that you wish to return is lower than $1000, you can use Fedex, UPS, or US Postal Service Registered Mail™, with insurance for total value of the shipment, and require signature upon receipt. The sender also has to provide Dafina Jewelry with the tracking number of the shipped package.

* Returns from outside of the U.S.

To return merchandise from outside of the U.S. you may use any internationally recognized carrier that has services inside the United States, however the returning merchandise must be insured for its total value and signature required by the sender. The sender also has to provide Dafina Jewelry with the tracking number of the shipped package.

Dafina Jewelry will not be responsible for returning shipments that are lost or damaged. Also be advised that the purchaser/recipient is responsible for return shipping and insurance fees, any cost differences, taxes and custom fees.

Once your returned merchandise has been received and approved by our office for return or exchange, you will be notified and based on your choice of return or exchange, we will issue a refund for the returned product(s) (excluding any packaging, shipping or handling charges) to the original credit card or PayPal account used for payment; or we will issue a credit that will appear in your Dafina Jewelry account upon checkout (If you do not have an account, you need to create one at this point) with which you can purchase a new item.

Dafina Jewelry Credit will be valid for one year from the issue date. Also please note that it might take up to 3 weeks or one billing cycle for the refund to reflect on your credit card statement. Unfortunately, we will not be able to give a refund for the remainder if the cost of the exchanged merchandise is less than the Dafina Jewelry Credit issued.

Important To Know About Return/ Exchange

Please note that the returned item(s) must be received by Dafina Jewelry in original condition and that new orders are subject to Dafina Jewelry having available merchandise on-hand. Shipping charges for any returned item(s) are the client’s/ sender's responsibility.

In the event that additional shipping charges are incurred when returning packages are received, Dafina Jewelry reserves the right to charge your credit card for those fees that incur at the time of package receipt.

When returning merchandise, we recommend that you ship via an insured parcel post for tracking purposes and that customer/ sender requests signature upon receipt and adequate insurance to cover the purchase price of the shipment. Dafina Jewelry will not assume responsibility for reimbursement or compensation in the event that returning packages are lost, stolen, or mishandled.

Online purchases may not be returned/ exchanged at department, independent or any other stores and distributors. Please note that shipping costs, insurance fees and all other related costs will not be subject to refund and that a different policy may be applicable for in-store purchases.

The merchandise(s) should be in the original Dafina Jewelry packaging accompanied by all sales documents and original certificates in it.

* We reserve the right to refuse return of any merchandise that does not meet Dafina Jewelry's return/ exchange policies and requirements in Dafina Jewelry’s sole discretion.

Cancelling/ Changing Order

If you wish to cancel or modify an order, please contact Dafina Jewelry at: info@dafinajewelry.com, and let us know of your request. We are unable to cancel or modify orders that are already shipped. If you wish to cancel or change an order that has already been shipped to you please contact us to receive a return shipping authorization code with which you can return your merchandise once you receive it.

Promotions, Discounts, And Special Offers

Special offers, promotions, and discounts may not be combined together, and are only valid when used independently through purchases on Dafina Jewelry's website.

Special offers, promotions, and discounts are only valid until their posted expiry date, and If there is no expiry date posted, then for one year after issuance date.

Each special offer, promotion, and/ or discount is only intended for a specific group of individuals, and may not be transferred, assigned, re-assigned, or passed on to other individuals.

Each special offer, promotion, and/ or discount is only posted on, and available through a specific channel, media, website, and/ or outlet, and may not be used independently and away from that specific channel, media, website, and/ or outlet through which it is available.

Links

This site may contain links to other websites. Dafina Jewelry is not responsible for the availability and accuracy of material, or content, contained in, or obtained through, any such websites. Dafina Jewelry does not, by linking to another website, or by making reference to any third-party information, products or services, endorse those sites or materials. Any questions or comments relating to any other site should be addressed to the operator of those sites. No linking to this website is permitted without Dafina Jewelry’s prior written permission.

Notices

All notices given by you to us must be given in writing to Dafina Jewelry postal address or sent by email to info@dafinjewelry.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notices will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

Disclaimer

Material in this site may contain inaccuracies or typographical errors. Dafina Jewelry is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user’s reliance on information obtained from or through this site. It is your responsibility to evaluate the information and other content available through this site. This site and the information and materials contained in this site are subject to change at any time, and from time to time, without prior or subsequent notice.

Exclusion Of Warranties And Limitation Of Liability

EXCEPT AS EXPRESSLY PROVIDED FOR IN THESE TERMS OF USE, DAFINA JEWELRY DOES NOT MAKE OR GIVE ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES AS TO THE UNINTERRUPTED OR ERROR-FREE TRANSACTIONS, PRIVACY, SECURITY, MERCHANTABILITY, QUALITY, TITLE, DURABILITY, SUITABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE. IN NO EVENT WILL DAFINA JEWELRY BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR INCONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE OR LACK OF AVAILABILITY OF FACILITIES INCLUDING COMPUTER RESOURCES, ROUTERS AND STORED DATA, PUNITIVE, EXEMPLARY, AGGRAVATED OR ECONOMIC DAMAGES ARISING OUT OF THE PRODUCTS PROVIDED BY DAFINA JEWELRY OR OTHERWISE RELATED TO THESE TERMS OF USE OR THE TRANSACTIONS CONDUCTED ON OR FROM THE WWW.DAFINA JEWELRY.COM WEBSITE, EVEN IF DAFINA JEWELRY OR ANY OTHER LAWFUL AGENTS, CONTRACTORS OR EMPLOYEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM. IN NO CASE WILL DAFINA JEWELRY’S TOTAL LIABILITY ARISING UNDER ANY CAUSE WHATSOEVER BE FOR MORE THAN THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCTS ORDERED UNDER THIS AGREEMENT AND TO WHICH THE CLAIM RELATES. IN NO EVENT WILL DAFINA JEWELRY BE LIABLE TO YOU FOR DAMAGES OR LOSSES RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, DAMAGES ARISING AS A RESULT OF TRANSMISSION ERRORS OR PROBLEMS, TELECOMMUNICATIONS SERVICE PROVIDERS, DAFINA JEWELRY’S CONTRACTORS, THE INTERNET BACKBONE, THIRD PARTY SUPPLIERS OF PRODUCTS OR SERVICES, DAMAGES OR LOSSES CAUSED BY YOU OR YOUR RESPECTIVE EMPLOYEES, AGENTS OR SUB-CONTRACTORS, OR OTHER EVENTS BEYOND A REASONABLE CONTROL OF DAFINA JEWELRY.

Severability

No waiver by Dafina Jewelry of any of these terms and/or conditions will be effective and valid unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with these Terms of Use. If any court or competent authority decides that any of the provisions of these terms and/or conditions or any provisions of a contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms; which will continue to be valid to the fullest extent permitted by law.

Entire Agreement

These Terms of Use, together with all other agreements, privacy policies, terms or conditions incorporated or referred to herein, constitute the entire agreement between you and Dafina Jewelry relating to the subject matter hereof, the use of this website and any transactions conducting on or from this website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing or by Dafina Jewelry making such amendments or modifications available to it pursuant to these Terms of Use.

Dafina Jewelry Guarantee

We guarantee the authenticity of all products purchased through Dafina Jewelry online. Dafina Jewelry products are crafted by quality local labor, artisans, and jewelers with the highest quality materials, design and workmanship. All Dafina Jewelry products are hand made in North America.

Governing Law And Jurisdiction

This Agreement shall be construed and interpreted in accordance with the laws of the state of California and the laws of the United States of America applicable therein and shall be treated in all respects as a California contract, without reference to principles of conflict of law. The application of the United Nations convention on contracts for the international sale of goods is expressly excluded.

English Language

English is the only language offered for the making or conclusion of any contract regarding this website or an online purchase. Effective Date: 15 March 2013